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Are you a team player who has outstanding communication and organisation skills with the ability to thrive in a fast-paced environment?

This may be the role for you!

About the role:

The award winning Nottingham City Transport’s (NCT) Training Department is looking for a dedicated and enthusiastic Training Supervisor to support the Training & Development Manager in organising, developing and enhancing internal training programmes. You will play a key role in managing the internal organisational and administrative mechanisms of the Training Department as well as facilitate the creation of appropriate learning materials.

Based in our Head Office on Lower Parliament Street in the heart of Nottingham City Centre, you will report directly to the Training & Development Manager, you will work collaboratively with the other Training Supervisor to deliver the goals of the Training Team.

Being a key point of contact between NCT and DVSA for audit and compliance matters, you will deal with all matters in relation to licence acquisition, testing and CPC provision; supporting the Training & Development Manager in the development and submission of statutory documentation including audit and centre re-approval applications.

Your other duties may include but not be limited to:

• Ensuring appropriate administrative documentation is completed in connection with induction programmes, and that all relevant Health & Safety courses are conducted for each role

• Leading and organising the design and delivery of driver training/CPC courses, and the quality assurance processes underpinning effective delivery, including the training and supervision of the wider delivery team

• Monitoring our ongoing adherence to DVSA quality standards and employee training attendance, timekeeping; reviewing training progress and issuing appropriate improvement plans where applicable

• Facilitating the invigilation of PCV online tests, and arranging appointments for the sitting of PCV practical test with the Delegated Examiners

• Overseeing Instructor performance and ensuring the consistent quality of training, report writing and record keeping

• Allocating and prioritising the movement of Instructors to alternative duties to meet departmental / business needs

• Supporting HR recruitment processes as directed by the Training & Development Manager

• Supervising the arrangement of internal training courses and facilitating the provision of suitable resources

• Facilitating and overseeing route learning, supervised service and other internal courses; monitoring the quality and continued suitability of these programmes

• Designing and delivering training courses supporting new technologies and legislation

About the successful candidate:

You will not only have outstanding communication and organisation skills and keen eye for detail but also the ability to foster collaborative and inclusive working relationships quickly and credibly with a diverse range of colleagues and stakeholders.

In addition, you will:

• Have previous experience of driving good performance and setting high standards, focussing on continuous improvement and holding people to account
• Be able to identify and respond to development needs
• Have experience of successfully supervising or managing a team
• Have a full, clean UK category B driving licence
• Have, or be willing to work towards a category D driving licence
• Have experience of successfully creating and delivering training sessions to a diverse audience
• Be proactive but also able to respond to the changing needs of the Company
• Be able to work on your own initiative and prioritise work to meet deadlines
• Be able to analyse data and produce reports
• Have good literacy and be proficient with the Microsoft Office suite

Hours of work

Your hours of work will be 37 hrs per week, Monday to Friday; between the core hours of 7 am to 5 pm; with an unpaid meal break. Please note that some flexibility will be required to meet business needs.

Salary and benefits

• £40,437.68 per annum
• 25 days holiday per year plus recognized Bank Holidays
• Free travel for you and two nominees on all NCT buses and the tram
• Excellent pension scheme with 6% employer contributions (after approx. 3 months)
• Great health care package that includes dental and optical care with a range of other benefits (after 6 months)
• Life assurance worth £10,000 (after 6 months)

If this has piqued your interest, please go ahead and apply. Please note that you will need to attach your CV and cover letter as one document.

Interviews:   Week commencing 5 May 2025